10 Ways to unburden your business
Do you also wish to be helped outside office hours? This is possible! Dataline offers you the possibility to take out a premium helpdesk contract which will enable you to receive support outside office hours. (7)
How important is it for your company to be able to receive support from us in case of an urgent question or calamity outside office hours? You can send a question to our MultiPress digital ticket system 24/7.
Our Premium Helpdesk service features a helpdesk employee who will give you support during these difficult periods.
Each company is required to implement the important new European Privacy legislation on Data Protection since 2018. Companies and organisations must be able to demonstrate that they have taken all possible technical and organisational measures to protect these data. The legislation is better known as the General Data Protection Regulation (GDPR). Thanks to the MultiPress GDPR service feature we can help safeguard your company’s most crucial data. Any entrepreneur would surely like to be informed if their QuoJob data are being used for unauthorised purposes. Imagine that an (ex) employee exports and uses your important MultiPress data inappropriately. Should this happen, a notification feature will be activated by means of an e-mail. As a result, the responsible officer will receive the necessary GDPR information as well as a notification that an export was done by person X from IP address Y. They will also receive a notification in case somebody has logged in to the QuoJob database from an unknown IP address or an IP address that differs from their normal IP address. This MultiPress GDPR service will use a best-effort approach if third parties or employees carry out unauthorised exports in MultiPress, generating a notification which is then sent to the CEO.
On a yearly basis, 12 to 18% of your employees change jobs. The question is who will train your new employees. Will it be you or the employee leaving the company? Both options cost time and money and lead to a lower quality of knowledge. That is why Dataline offers you the possibility to train all of your new* employees at our training centre free of charge. This way, these employees are updated on the latest developments, and you can focus on what really matters
The graphic industry has evolved from a craft undertaking to a process industry. You must continuously evaluate processes and this is best done with the help of a Dataline Project Manager. He/she will map the business operations by means of a process analysis. This is done in a critical, objective, practical and clear way. The profitability of your company increases, as does the employee and customer satisfaction.
The graphic industry has evolved from a craft undertaking to a process industry. You must continuously evaluate processes and this is best done with the help of a Dataline Project Manager. A process analysis is conducted during a company visit. Areas of improvement and action points are discussed, and solution models are mapped. This is done in a critical, objective, practical and clear way. The profitability of your company increases, as does the employee and customer satisfaction.
On an annual basis, we launch at least three upgrades (11) based on the input of customers, project managers and market trends. To enable you to master and implement all new options and features, we organise Masterclass Upgrade training sessions. Your employees will not only work faster and more efficiently with the software, they will also be involved in future developments
Your corporate identity, worksheets and layouts are constantly evolving. As a graphic company, you play an exemplary role in terms of layout and easy readability of worksheets and documents. Dataline takes care of this and guarantees high-quality results based on your instructions and designs
Report layouts are continuously in evolution. As a graphic company, you play an exemplary role in terms of corporate identity and easy readability of reports. Dataline takes care of this and guarantees high-quality results based on your instructions and designs
In many cases, the implementation of new MultiPress versions must be thoroughly tested in advance. Especially if they will be combined with in-house programs, reports or API interfaces. The MultiPress Release Candidate service offers this possibility. After having installed the MultiPress Release Candidate software, your employees can test all features by means of their current database in parallel with the current version
Time is money. A MultiPress upgrade is a substantial change, and it is hard to say how much time this will take. For many companies, an upgrade during production time is not an option. That is why Dataline provides the possibility to guide you during the upgrade outside office hours or on Saturdays.