From insight to impact: how MultiPress is strengthening Datagraphic (UK)

Datagraphic has been a trusted name in document automation in the UK for over 30 years. To gain better insight into their production management, they were looking for an ERP/MIS solution that could connect their administrative workflows with the production floor. In this testimonial, you’ll discover how MultiPress helps them move from insight to real impact.

An innovative player in document automation

Datagraphic is a leading UK-based specialist in document automation. With over three decades of experience, the company supports organisations in processing, sending and managing time-critical communications, such as payslips, invoices, or insurance documents, quickly and accurately. Their services cover both digital and offset print solutions, including outbound and inbound mail automation, digital archiving, and secure print production. Thanks to their expertise, respected organisations like Engie, Xerox, Airbus, H&M, Sodexo and Vodafone rely on their services.

Datagraphic has also been at the forefront of environmental responsibility. In 2024, they achieved a 33% reduction in direct CO₂ emissions, decreased gas usage by 25%, and generated over 220,000 kWh of renewable energy through solar PV systems. Their commitment to sustainability is further underscored by their B Corp certification and alignment with The Climate Pledge.

From in-house system to MultiPress

With nearly 100 employees, 14 machines and a broad range of print and finishing capabilities – such as full-colour inkjet production, variable data printing, and automated folding and enclosing – Datagraphic runs a complex production environment. Until recently, operations were managed through a self-developed order management system. While it served its basic purpose, the company decided not to expand it further due to the complexity of ongoing maintenance.

The main challenge lay in production management. Without an integrated ERP/MIS solution, they lacked clear visibility into key figures and performance indicators – such as order profitability, post-calculation and turnaround times. Reporting was time-consuming and limited, making it difficult to take well-founded decisions. What they needed was a system that could bridge the gap between the administrative side and the production floor.

MultiPress as the central link between office and production

To gain control over their growing data flows and complex operations, Datagraphic chose MultiPress. This ERP/MIS system links key processes such as order management, planning, stock control and production scheduling into one central platform. With MultiPress, they can track exact costs and lead times by customer, by job and per production line.

Because MultiPress optimises many existing processes such as accounting, delivery and document management, Datagraphic has real-time insight into production capacity, profitability and potential bottlenecks. The advanced reporting capabilities offer clear dashboards, helping the management team make data-driven decisions and continuously improve internal processes.

In short, MultiPress ensures that everything runs smoothly, allowing Datagraphic to stay focused on what they do best: automating and optimising document processing for their clients.

Empowering sustainability

While Datagraphic has developed robust internal systems to measure and manage their carbon footprint, their adoption of MultiPress has streamlined various operational processes. MultiPress’s capabilities, such as precise job costing and efficient workflow management, complement Datagraphic’s sustainability objectives by enhancing overall efficiency.

Moreover, tools like the MultiPress CO₂ Calculator exemplify how print companies can integrate precise CO₂ calculations into their workflows, aligning with European regulations and sustainability goals. By providing detailed insights at the quotation and order level, such tools empower businesses to make informed decisions and further their environmental commitments.