Printing company GroenDruk streamlines administration with MultiPress 

Network printing company, GroenDruk in Belgium has installed Dataline’s MultiPress, MIS/ERP software to automate business processes and streamline the company’s administration. Founded in 1994 and with customer service and sustainability at the heart of the company's ethos, GroenDruk has grown into a leading network printing company in Europe providing an extensive range of products using different printing and finishing processes and techniques.   

GroenDruk Manager, Patrick Tonneau explains, “We are passionate about what we do and work towards ensuring each customer is offered the very best product and service on time.  In recent years we have expanded and we are now operating with the widest range of printed products and our print shop administration has grown in complexity. To meet the challenge, we had been looking for a professional administrative software suitable for graphic production with modules for accounting, invoicing, stock management and CRM. Our investment in MultiPress is going to help us keep our promises to our customers to meet 98% of deadlines and to complete 90% of standard assignments within 24hours." 

When GroenDruk realised there was business potential for a unique service providing the widest range of products using a variety of ecological printing and finishing processes and techniques, they reached out to a network of other printing and finishing companies for extra assistance. GroenDruk has its own production capabilities for a wide range of jobs in-house, but it now connects with a network of over 35 other printing companies in Belgium and abroad outsourcing to a variety of partners in the graphic industry. Thanks to this combination they are able to offer their customers the widest choice and an extensive range of quality products of all types of printed and finished materials including personalised print.         

Challenges in a busy print shop

With such a wide range of printed products, administration in a print shop can quickly increase and grow in complexity. Quotes remain unanswered, financial flows are lost and customer relations can be damaged.  GroenDruk saw the need for an intelligent business software, able to handle the entire process from purchase to sale. After a previous cooperation, Dataline and GroenDruk found each other again to automate the processes that GroenDruk needed and to get the current complex administration under control.  In order to meet deadlines and fulfil customer requirements an efficient workflow is required in which the intake of orders runs smoothly, the transfer to the machine is flawless, the finishing is perfect, and the delivery is punctual. For any print shop, it is essential to closely monitor each of the various phases in the complete order process, and this is where MultiPress will make a significant difference. 

MultiPress for accurate financials, effective CRM and an efficient workflow 

The combination of in-house printing and that of affiliated print media companies means that GroenDruk needed software tools that resolve complex calculations. They also required flawless integration between the accounting software ADMINd and MultiPress where they complement each other independently. For example, all accounting and invoicing data, outstanding balances and/or payments can now be transmitted in batches from ADMINd to MultiPress, and vice versa. This way, GroenDruk's finance staff will always have a handy overview of quotes, orders and invoices for both their own Groendruk productions and the outsourced jobs.   

For a network printing company transparent financials are vitally important. Also comprehensive data of the different partnerships and customers should always be clear and available. GroenDruk can now further improve this process by using the MultiPress CRM module. With this module, GroenDruk can easily consult all customer data or contact persons at different levels: correspondence made, order history, etc. This module is extremely useful for its own printing activities and it is also a very practical and powerful tool to manage communication and activities with partners. With the MultiPress CRM module, GroenDruk can accurately and quickly choose the right solution for the customer. 

Dataline name and title concludes, "Customer service and sustainability are paramount at GroenDruk, and that now translates into further automation. With the business software from Dataline, GroenDruk can now automate its work processes, avoid manual error and save on costs. These improved processes will not only benefit customers, but also ensure waste reduction during the printing process . Dataline is pleased that GroenDruk has chosen MultiPress to continue to support the company's business growth."  

About GroenDruk 

GroenDruk was founded in 1994 as a copy centre and has developed into a true network printing company. From the start, manager Patrick Tonneau saw the need for a unique service and reached out to network with other printing and finishing companies for extra assistance. Thanks in part to this personal touch, GroenDruk has grown into an ecological network printing company. They print a wide range of jobs in-house, and GroenDruk also outsources jobs to a wide range of partners in the graphic industry. For this, they rely on a network of more than 35 printing companies in Belgium and abroad. An important aspect of the printing business is the standard choice for sustainable processes and products. With long standing experience and a passion for graphics, the GroenDruk team ensures each customer is offered the best printing solution! 

Company details

GroenDruk is a Belgian network printing company. The printing company offers numerous possibilities and also acts as a printing agent with a large network. This way, they offer a wide range of products and always ensure the shortest possible delivery time. 

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