CRM

Customer and supplier management

Customer and supplier management

In the MultiPress Relationship module, all contact information is managed centrally. No more wasting time searching spreadsheets, emails and databases! Letters, faxes, emails and telephone calls are stored centrally and are accessible to everyone. Of course, MultiPress also includes sector-specific data such as: who placed the order? What is the customer’s ordering behaviour? Consider the relationship between quotation requests and orders or the number of failed orders and the costs involved… Suppliers have specific labels so that price requests are done more purposefully. The interaction history can be checked in an activity logbook, which ensures a more efficient commercial follow-up. You no longer need post-its, because MultiPress spontaneously shows a digital post-it wherever and whenever you really need it. This centralised approach ensures more satisfied customers, higher efficiency and better results.

ADVANTAGES

  • User-friendly and consistent tab structure guarantees a clear overview
  • Central customer data management for all internal and external staff
  • Synchronisation with any smartphone and tablet
  • Management of supplier agreements and customer-specific rates
  • Easy import of new data
  • Smart export in line with (e)mail campaigns 
  • 75% time gain when using customer-specific rates

 

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